Are Your WordPress Comments Missing? 3 Quick Solutions

Are your WordPress comments missing? In fact this question comes up a lot, “My comments are missing! How do I get them back?” For this reason it can be scary when your WordPress comments stop showing. Here is a great tutorial to help you troubleshoot how to get your comments back. There are different settings in WordPress and Kadence that affect your comments. In order to get them back please follow the tutorials below.

Why do WordPress comments go missing?

There are many different answers to this question and most of the time… we really never know why it happens. It could have been due to a WordPress update, or a new plugin, or changing themes. But, don’t fret. Bringing them back is easier then you think.

Please take a look at these 3 suggestions below and hopefully one of these is your answer.

Also note: if you are using a Comment Plugin please contact the owners/creator of that plugin. They will be able to help you best troubleshoot why your comments are not showing up on their plugin.

Suggestion 1

To begin with… try this suggestion.

WordPress Comment Settings – these settings usually don’t get changed unless you intentionally change them. But, still a good place to double check.

1.) From the WordPress dashboard (backend of your site) click on SETTINGS >> DISCUSSION.

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2.) Next, be sure that you have a check in the box that says Allow people to submit comments on new posts.

3.) Also be sure you DO NOT have a check in the box that says Automatically close comments on old posts. Unless, you want to use this setting. It’s completely up to you.

See the two arrows in the picture below.

4.) Click SAVE CHANGES at the bottom of that page.

5.) Check your site now and see if your comments have returned. If they haven’t, please try the other suggestions below.

Note: also try unchecking the box then clicking it again. Sometimes that helps.

Suggestion 2

This suggestion is best for INDIVIDUAL POST (not every post) comments that are missing. You can find this one in the Post editor.

1.) After you are logged into your WordPress Dashboard. Click on POSTS then click to edit one of your posts.

2.) Next, look on the right side for “Discussions” and be sure that it says OPEN. If it doesn’t say OPEN then it probably says “Closed”. Click on “Closed” then choose OPEN.

3.) Click SAVE then view your site. You will have the follow the same steps above for each blog post where the Discussion says “Closed”.

Suggestion 3

This suggestion is for those who are using a KADENCE THEME ONLY.

1.) After you are logged into your WordPress Dashboard, click on APPEARANCE then CUSTOMIZE (left side of your screen).

2.) Next, click on POSTS/PAGES LAYOUT then SINGLE POST LAYOUT.

3.) Scroll all the way down then make sure SHOW COMMENTS is toggled on. Click PUBLISH after you make these changes.

Comments Still Missing?

As shown above, there can be many different settings to check. If you continue to have problems, try contacting the person who designed your site. They might have a few more ideas that will help you get your WordPress comments back.

Have your comments ever stopped showing? What did you do to get them back?

Take a look at these other tutorials you might find helpful.

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