Are your WordPress comments missing? In fact this question comes up a lot, “My comments are missing! How do I get them back?” For this reason it can be scary when your WordPress comments stop showing. Here is a great tutorial to help you troubleshoot how to get your comments back. There are different settings in WordPress and Genesis that affect your comments. In order to get them back please follow the tutorials below.

Why do WordPress comments go missing?

There are many different answers to this question and most of the time… we really never know why it happens. It could have been due to a WordPress update, or a new plugin, or changing themes. But, don’t fret. Bringing them back is easier then you think.

Please take a look at these 3 suggestions below and hopefully one of these is your answer.

Also note: if you are using a Comment Plugin please contact the owners/creator of that plugin. They will be able to help you best troubleshoot why your comments are not showing up on their plugin.

Suggestion 1

To begin with… try this suggestion.

1.) After you are logged into your WordPress Dashboard, click on APPEARANCE then CUSTOMIZE (left side of your screen).

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2.) Next, click on THEME SETTINGS then COMMENTS AND TRACKBACKS.

3.) Check the box next to Enable Comments on Posts. This is where you can enable them for your pages too. It’s totally up to you. If this box is already checked… uncheck it then check it again. Sometimes toggling that checkbox will make your comments appear.

4.) Click PUBLISH.

5.) Check your site now and see if your comments have returned. If they haven’t, please try the other suggestions below.

Note: also try unchecking the box then clicking it again. Sometimes that helps.

Suggestion 2

This suggestion is best for individual post comments that are missing. You can find this one in the Post editor.

1.) After you are logged into your WordPress Dashboard. Click on POSTS then click to edit one of your posts.

2.) Next, look on the right side for “Discussions” and be sure that there is a checkmark in the box for ALLOW COMMENTS. Then click UPDATE.

Suggestion 3

WordPress Comment Settings – these settings usually don’t get changed unless you intentionally change them. But, still a good place to double check.

1.) Click on SETTINGS >> DISCUSSION.

2.) Next, be sure that you have a check in the box that says Allow people to post comments on new articles.

3.) Also be sure you do not have a check in the box that says Automatically close comments on articles older than. Unless, you want to use this setting. It’s completely up to you.

See the two arrows in the picture below.

Comments Still Missing?

As shown above, there can be many different settings to check. If you continue to have problems, try contacting the person who designed your site. They might have a few more ideas that will help you get your WordPress comments back.

Have your comments ever stopped showing? What did you do to get them back?

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